Privacy policy, Disclaimers and Cancellations
Privacy Policy
1. Overview
At Rooted Coaching, LLC, we respect and protect the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal and health-related data. By using our app and services, you consent to the practices described herein.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, and contact details.
Health Information: Workout activity, exercise logs, heart rate, body metrics, nutrition logs, and other health-related data you choose to share.
Device Information: Browser type, IP address, and device identifiers for diagnostics and analytics.
Usage Data: In-app behavior and user preferences to improve the overall experience.
3. Health Data Utilization
Our app collects and processes health-related information such as workout activity, exercise logs, heart rate, and other fitness metrics. This data is collected only with your explicit consent and is used exclusively to deliver core app features, including fitness tracking, progress insights, and cross-device synchronization.
We do not share your health data with any third parties, and we do not use this data for advertising or marketing purposes. All health information is stored securely and access is limited to authorized personnel only. We adhere to industry best practices to ensure data protection.
If you choose to delete your account, all associated personal and health-related data will be permanently deleted from our systems.
4. How We Use Your Information
We use your information to:
Deliver personalized coaching and fitness programs
Improve app functionality and user experience
Communicate important updates and health insights
Comply with legal obligations
5. Sharing Your Data
Rooted Coaching, LLC does not sell or rent your personal or health data. We only share your data under the following circumstances:
When required by law or legal process
With trusted service providers who perform operations on our behalf, under strict confidentiality
As marketing materials only when approved by the client
6. Data Security
We use administrative, technical, and physical safeguards to protect your data. While no method is 100% secure, we are committed to continuously improving our security practices.
7. Account Deletion
To request deletion of your personal information, submit a request through the app settings or contact us using the email below. Use the subject line “delete my account”, and include your first and last name and email address in the message.
We will make commercially reasonable efforts to process your request. We may retain archived records for legal or administrative purposes. Communication you send through the service and posted comments may not be subject to deletion.
8. Cookies and Tracking
You can control what we collect by adjusting settings on your browser or mobile device. Some app features may rely on cookies or location services, and disabling them may impact functionality.
9. Changes to This Policy
We may update this policy periodically. Any major changes will be communicated via the app or email.
10. Contact Us
If you have questions or concerns about this policy, reach out to:
Rooted Coaching, LLC
Email: support@therootedcoaches.com
Content Disclaimers
- All content and materials found on therootedcoaches.com are not be copied, sold or redistributed without consent of the website owner.
Payment Disclaimers
- Memberships are structured on a subscriptions basis where you will be charged on a monthly basis for access to content. There is an initial commitment. From there your subscription will move to month to month and your subscription can be canceled at any time after the specified committment.
- All sales are final and there will be no refunds.
Technical Support
- For all technical support please email support@therootedcoaches.com
Cancellation
You are free to cancel your membership anytime after your initial commitment.
You can cancel directly via your payment method by logging into Stripe.
For help, email support@therootedcoaches.com
